YOU ASK, WE ANSWER

What is nitrile?
Nitrile is a synthetic rubber material that is extremely durable and characterized by high chemical resistance. It is today the most widely used material for disposable gloves. Nitrile gloves have higher puncture resistance than latex and are significantly more hypoallergenic as they do not contain natural latex protein. Despite their strength, nitrile gloves are also flexible and comfortable to wear for extended periods. They are commonly used in industries such as medical, food, industrial and cleaning thanks to their high elasticity, comfort and resistance to chemicals.

What is a hybrid material?
The innovative hybrid material is a patented blend of vinyl and elastomer that combines the unique benefits of both materials. Elasticity and tactile sensitivity are similar to nitrile, and abrasion resistance and durability are higher than traditional vinyl.

Hybrid+ is a further development of our popular original hybrid glove. This new premium version is even softer and more elastic, i.e. even more similar to nitrile, with an outstanding fit and feel. "The good qualities of nitrile, at the lower price level of vinyl".

What is vinyl?
Vinyl is a synthetic material, usually made from polyvinyl chloride (PVC), which is popular for making disposable gloves. They are affordable, liquid resistant and have good chemical resistance, but are less elastic than nitrile or our hybrid gloves. Popular in a wide range of industries, they maintain hygiene and safety during use.

What is the difference between Nitrile and Hybrid gloves?
Nitrile gloves are known for their high resistance to chemicals, punctures and abrasion. They are ideal for medical and industrial environments where high levels of protection and durability are required. Nitrile gloves are also latex-free, making them safe for people with latex allergies, and they offer superior flexibility and comfort during extended use.

Hybrid gloves, on the other hand, are made from a blend of synthetic materials that combine properties from both nitrile and vinyl. They are more cost-effective than pure nitrile gloves and offer balanced protection with good flexibility and abrasion resistance, but not as high chemical resistance and durability as nitrile gloves. Hybrid gloves are a good choice for lighter tasks and general applications where an extremely high level of protection is not necessary, but you still want better performance than pure vinyl gloves can offer.

In summary, nitrile gloves are best for more demanding environments and tasks requiring a high level of protection, while hybrid gloves offer a cost-effective solution for lighter tasks with reasonable protection and flexibility.

What is the difference between Hybrid Gloves and Vinyl Gloves?
Hybrid gloves combine the advantages of different materials, made up of elastomer and vinyl, to offer better elasticity, comfort and chemical resistance than standard vinyl gloves. Vinyl gloves, made from PVC, are affordable and chemically resistant but less elastic and comfortable. Hybrid gloves are a good option for those who want a balance between price and performance.

What is the difference between Nitrile Exam and Nitrile Sensitive?
The difference between Nitrile Exam and Sensitive Nitrile lies in the thickness of the gloves:

Nitrile Exam: These gloves are 3.5 grams thick and offer high quality and durability, which is suitable where long-lasting protection is important, such as in medicine, food and industry.

Nitrile Sensitive: With a thickness of only 3.0 grams, these gloves are lighter and thinner. They are designed to provide increased tactile sensitivity and mobility, suitable for situations where dexterity and sensitivity are essential.

The choice between Nitrile Exam and Sensitive Nitrile depends on specific application needs, with Exam optimal for higher protection requirements and Sensitive suitable for fine motor skills and sensitivity

Will you bring in nitrile exam in more colors?
It is definitely a possibility that we expand our range of nitrile exam with more colors. We always welcome your requests and strive to meet our customers' needs. Feel free to contact us with specific color suggestions and we will take it further!

What are your thickest gloves?
Our thickest and heaviest gloves are our Diamond Nitrile Gloves. Weighing 8g (size M), they are by far the thickest in our range. Their unique diamond structure offers optimal grip even in the toughest environments, both wet and dry.

What is the difference between Nitrile Power and Nitrile Power Long?
The difference between Nitrile Power and Nitrile Power Long lies mainly in their length:

Nitrile Power: These gloves are more robust and despite their thickness, they offer both protection and excellent tactility. They have a standard length.

Nitrile Power Long: These gloves have the same thickness and material as Nitrile Power, but they have a longer length of 29 cm, reaching up to half the forearm. This provides extended protection and coverage.

Both variants are made of nitrile, making them resistant to chemicals and other contamination, while the longer length of the Power Long provides an extra layer of protection for the forearm.

When should I use nitrile gloves?
You should use nitrile gloves in situations where you need protection against chemicals, infectious agents and other hazardous substances. They are particularly suitable for medical use, laboratory work, chemical handling, cleaning and food handling, as well as other environments where high durability and protection against contamination are important.

When are Hybrid gloves best?
Hybrid gloves are best for situations where you need both protection and dexterity, such as in environments with chemicals or infectious agents where precision is important. They combine properties from different materials for versatile use. Perfect for a range of industries including food and beverage, cleaning and healthcare.

What are your most durable gloves?
At Amabilia Medical , we place great emphasis on quality and careful quality controls in our production. When it comes to durability and robustness, our nitrile gloves are by far the most durable, with the Nitrile Glove Diamond leading the way. With a material thickness of 8.0g, they offer outstanding protective properties that are perfectly suited to demanding environments. Their nitrile construction makes them durable and resistant to chemicals and other potential hazards. Nitrile is an unrivaled material when it comes to disposable gloves, providing the user with an ergonomic design and high comfort during use. These properties make them a trusted choice in the medical and industrial sectors. We pride ourselves on offering products that meet high standards and live up to our customers' expectations in terms of safety and performance.

Do your different disposable gloves differ in size?
Yes, there can be variations in sizes, mainly depending on the material. Nitrile gloves are generally more flexible than vinyl gloves, making them more stretchy. It is common to be able to go down a size in nitrile gloves, especially in the thinner variants. Vinyl and hybrid gloves can be perceived as slightly smaller in size compared to nitrile.

I am a dentist. Which gloves should I order?
We recommend you try our Nitrile Exam and Nitrile Sensitive gloves when working intraorally. Both are thin and provide an extra tactile sensation, allowing you to work unhindered and counteracting hand fatigue.

For the sterilization process and cleaning between patients, we recommend our Hybrid+ gloves. They are cost-effective and work well for cleaning tasks without the need for the extra durability of nitrile.

We are happy to send you samples so that you can test our products yourself before placing an order.

I work in food handling. Which gloves should I order?
For food handling, we recommend nitrile gloves, especially for prolonged handling of fatty foods, as they are durable and comfortable. For high acid foods, hybrid and vinyl gloves are a better choice due to their resistance to acids.

I work as a mechanic in a car repair shop. Which gloves should I order?
As a mechanic, you need thick and highly resistant gloves for optimal protection and ease of use. We therefore recommend:

• Diamond Nitrile Gloves: These offer superior protection and optimal grip. Ideal for demanding work.

• Nitrile gloves Power: These gloves are durable and can withstand heavy use.

• Nitrile gloves Power Long: For extra protection and coverage, especially when working with oils and chemicals.
  
  

I work as a cleaner. Which gloves should I order?
We recommend using both nitrile Exam gloves and hybrid gloves for optimal ease of use and cost efficiency. Exam nitrile gloves offer excellent protection against chemicals and cleaning agents, while hybrid gloves provide good protection for less demanding tasks and help keep costs down.

What is the difference between Face Mask and Respirator?
Face Mask and Respirator serve different purposes and offer different levels of protection and are therefore adapted to different professions and environments.

Face Mask: Designed to protect the environment from the user's respiratory droplets. They have high bacterial filtration, but are not tight-fitting. Often used in public and healthcare environments to reduce the spread of infection.

Respirators: Designed to protect the user from inhaling harmful particles. They have high filtration capacity and are tight-fitting, creating a sealed surface around the nose and mouth. Used in work environments with high levels of air pollution and in healthcare to protect against airborne diseases.

Is hand sanitizer still used after corona?
Hand sanitizer and hand disinfection are not only used during pandemics like Corona, but also in everyday life to quickly and conveniently disinfect hands when soap and water are not available. Alcohol-free hand and surface disinfectant has the advantage of being gentle on the skin and not drying it out as traditional hand sanitizer can do. It is effective against bacteria and viruses while not evaporating quickly, making it a good choice for both maintaining effective protection and nurturing skin health.

What is the difference between alcohol-free hand sanitizer and hand sanitizer?
Our hand sanitizer is alcohol-free and gentle on the skin, thanks to ingredients such as Vitamin B5 and Aloe Vera that moisturize. It eliminates 99.999% of all bacteria and is highly effective against viruses such as Coronavirus, Norovirus and E.coli. A significant advantage is its long-lasting effectiveness, where the protection remains active without evaporating like hand sanitizer. This alcohol-free hand sanitizer is designed to preserve the skin's natural barrier and immune system, which distinguishes it from traditional hand sanitizers that can dry out the skin and thus impair its protective functions.

I want to test your products before placing an order. Who do I contact?
You can also send an email to ordering@amabiliamedical.com or via the form HERE

Will you be expanding your range?
It is always our aim to develop and improve our range to meet the needs and wishes of our customers. Your feedback is important to us when considering new products and innovations.

I want to create a login in your order portal. How do I do this?
Please click on the link HERE and follow the instructions and submit your request. We will process your request within two working days and send you the login details by email.

I often order the same things. Can I subscribe to products?
Yes, you can subscribe, just contact us at ordering@amabiliamedical.com

Another option is to simply copy the order you want to repeat by clicking on order status → functions → copy to cart → then it's done

I have placed an order and want to complete it. How do I do this?
If you have checked out your order and want to complete it, you can send an email to ordering@amabiliamedical.com or call us on +46 (0)31 755 21 00 and we will help you.

What happens if I cancel my order?
With reference to our General Terms and Conditions:
An order placed is binding, so please ensure that all information is correct before finalizing your order. No right of withdrawal applies (B2B).

Where is my order?
You can find your shipment number under My Pages → Order Status → select the order in question → scroll to the bottom and you will find it there. If you have not received a shipment number from us, please contact ordering@amabiliamedical.com for further instructions.

I have forgotten my password for your order portal. What should I do?
When you log in, there is a button that says "Forgot password", click on it and fill in your registered e-mail address and then create a new password.
You can also email ordering@amabiliamedical, sales@amabiliamedical.com or call us on +46 (0)31 755 21 00 and we will help you.

What can I see on my pages?
Here you can find your saved favorites, previous orders, invoices, personal information such as address, customer number and more.

How do I see previous orders?
Under my pages there is a tab called "Previous orders".

Where can I find my saved products?
Under "my pages" there is a tab called "favorites". You also have the option to place repeat orders on your previous orders.

What is the minimum and maximum number of boxes I can order?
The minimum order quantity is one box (10 packs of gloves, or 24/40 packs of Face Mask), we do not apply a maximum limit.

Do you deliver outside Sweden?
Yes, we also deliver outside Sweden, both inside and outside the EU.

Is it possible to order different sizes and colors of products on one pallet?
It is possible to order different sizes and colors on one pallet by making a mixed pallet. The number of cartons on a pallet can vary depending on the specific dimensions of the product and the size of the cartons.

Is it possible to order different sizes and colors in one box?
Unfortunately, it is not possible to order different sizes and colors in one box. However, it is possible to mix colors and sizes on a pallet.

I have received my order but a product is missing, what should I do?
If a product is missing from your order, please contact us at ordering@amabiliamedical.com as soon as you discover the problem. We are here to help you with quick solutions and ensure you receive all the products you ordered.

What shipping methods are there to choose from?
At present, we always ship by road to our customers, but with several different logistics solutions. We offer the following options:

Option

Direct delivery from our warehouse to the customer's preferred destination anywhere in Europe.

Option 2
Delivery from our warehouse to the customer's own warehouse anywhere in Europe.

Option 3

Direct delivery from our partner factory to the customer's own warehouse anywhere in Europe.

Can I track my order?
If you use our order portal, your shipment number can be found under My Pages → Order Status → select the order in question → scroll to the bottom and there you will find it. In other cases, we will send you a shipment number so you can easily track your shipment on its way to your chosen delivery address. If you have not received a shipment number from us, please contact ordering@amabiliamedical.com for further instructions.

I want to change the delivery address, how do I do it?
To change the delivery address, please contact us as soon as possible when you discover that you have chosen the wrong delivery point. We always strive to accommodate our customers' needs, but unfortunately, once your order has been sent to our tri-party warehouse, we are not able to change the delivery address. We recommend that you act quickly to ensure that your order is delivered to the correct location.

We are closed on Fridays. When should I place my orders to avoid delivery on Fridays?
To avoid delivery on Fridays, please inform us of your specific delivery needs. We always strive to accommodate your requests and avoid mistakes. We can adjust your order to be delivered on a day when you are open.

In our ordering portal, you can enter your specific needs and wishes in the message box when placing your order.

To ensure delivery before Friday:

Place smaller orders by Tuesday for delivery on Thursday.

For pallet orders, place your order by Monday for delivery before Friday.

Please contact us if you have any further questions or need help with your order.

What are the dimensions of your standard pallet with disposable gloves? What is the weight of the pallet when fully loaded?
We always use EU standard full pallets with dimensions of 120 cm x 80 cm. The height and weight of the pallet may vary depending on the order, but here is an example:

A pallet of Amabilia Pro disposable gloves, packed to a maximum of 8 layers
(800 packs), has a height of 215 cm and weighs 500 kg.

For each layer removed, the height is reduced by 25 cm and the weight by 60 kg.

Example:

7 layers (700 packs): 190 cm high, 440 kg.

6 layers (600 packs): 165 cm high, 380 kg.

Please contact us if you have further questions or need additional information.

What different types of transportation do you use?
We usually work with DHL, FedEx, DSV and UPS for our transportation. The choice of carrier depends on the volume of goods and the recipient's delivery address.

Can I book a pickup myself?
Absolutely, it is possible to book a pickup yourself at our warehouse. We recommend that you always check with us regarding weight, dimensions and what times apply to pick-up at our tripartite warehouse, Speed Group in Borås.

My package was damaged on delivery, what do I do?
If your package is damaged on delivery, please notify the carrier on delivery.
Furthermore, you create a claim at https://www.amabiliamedical.com/claim

Of course, you can also contact us at ordering@amabiliamedical.com with pictures of the damage and the order number.

Where can I read about how you work with sustainability?
At Amabilia Medical , sustainability is one of our top priorities. Our sustainability strategy runs like a red thread in everything we do, from the choice of partners and production to packaging, logistics and staff care. Read more about our sustainability work HERE

Where can I find information about your different suppliers?
You can find information about our suppliers under the "MANUFACTURERS" tab in the menu on our website.

How do you bring your products home?
We ship our products from Asia. Normally these ships go via the Suez Canal, but due to the current unrest they are now taking an alternative route around Africa. One of the reasons we have chosen to reduce our packaging, but keep the same number of products, is to be able to bring more products home on the same ship.

My company is interested in your White Label. Who do I contact?
We are delighted that you are interested in White Labeling our products! To discuss further and get more information, please contact our sales department at sales@amabiliamedical.com

I want to become a reseller. Who do I contact?
We are happy that you want to become a reseller with us. Please contact our sales department at sales@amabiliamedical.com for further information and details.

Are Amabilia Medical AB, SDG AB and Saro Island AB under the same ownership?
Yes, it is true that Amabilia Medical AB, SDG AB and Saro Island AB are under the same ownership. Within the Amabilia Medical group of companies, we have over two decades of experience in production, development and logistics in Sweden, Europe and Asia.