General Terms and Conditions

Shipping and Delivery

Shipping costs are always added at cost price, unless otherwise agreed in writing. We have favorable agreements with our suppliers to ensure competitive shipping costs. We are not responsible for any delays in delivery caused by the shipping company or other circumstances beyond our control.

Ordering and right of withdrawal

An order placed is binding and please ensure that all information is correct before finalizing your order. No right of withdrawal applies (B2B).

Price and Payment

All prices are exclusive of VAT. We apply 14 days payment terms unless otherwise agreed. For larger orders, advance payment is applied unless otherwise agreed. In the event of late payment, penalty interest will be charged in accordance with the Interest Act and any reminder fees.

Limitation of liability

We are not liable for indirect damages, loss of production, loss of revenue or other consequential damages that may arise from the use of our products or services. In any event, our liability is limited to the amount corresponding to the value of the specific order.

Complaints and Customer Service

If you have any questions or complaints, please contact us at ordering@amabiliamedical.com within a reasonable time after the problem is discovered. We aim to handle all complaints quickly and efficiently to minimize any disruption to your business.

Price matching

We offer price matching. In these cases, we want to know what we are being compared to, and the product must be equivalent. At Amabilia Medical , we always strive to offer favorable prices based on our internal costs and business conditions to ensure the best possible offer for our customers.

Confidentiality

We care about your privacy and handle all personal data in accordance with applicable laws and regulations. Your data is only used to administer your order and improve our service.

Force Majeure

We disclaim liability for obligations that cannot be fulfilled due to events beyond our control, such as natural disasters, war, pandemics, strikes or other unforeseen events that prevent us from fulfilling our commitments.

Dispute resolution

In the event of disputes or disagreements arising in connection with these terms and conditions, the parties shall in the first instance attempt to resolve the dispute through negotiations. If a solution cannot be reached, the dispute shall be settled under Swedish law before a Swedish court.

Validity and Termination

These terms and conditions are valid until further notice and may be updated. The latest version of our general terms and conditions is always available on our website. By placing an order with us, you accept these terms and conditions in full.